This Privacy Policy explains how Radence Ltd ("we", "us", "our") collects, uses, and protects your information when you access or make a purchase from Auro & Co, available at https://auroandco.shop and any related pages, services, or integrations (the "Service").
By using the Service, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please stop using the Service.
Radence Ltd may update this Privacy Policy at any time. All updates will be posted on our website.
1. Information We Collect
Personal Information
Name
Email address
Phone number
Billing address
Shipping address
Payment details (processed securely through third parties)
Usage Data
IP address
Device and browser type
Pages visited
Referring URL
Time and date of access
Website interaction details
Ecommerce and Order Data
Products viewed or purchased
Order history
Cart activity
Customer service interactions
Marketing preferences
2. How We Collect Information
We collect information in the following ways:
When you place an order
When you create an account
When you sign up for emails or SMS
When you browse the website
When you contact us
Through Shopify, analytics tools, and marketing platforms
Through cookies and tracking technologies
We may retain your information for up to 365 days after it is no longer needed, or longer where required by law.
Analytics tools (Google Analytics, Meta Pixel, TikTok Pixel)
Customer support tools
We may also share data to:
Prevent fraud and maintain security
Comply with legal obligations
Process refunds and returns
Improve targeted advertising campaigns
We do not sell your personal data.
5. Cookies
Our website https://auroandco.shop uses cookies to improve performance, security, and personalization.
Cookie types include:
Strictly necessary cookies
Performance cookies
Functional cookies
Targeting and advertising cookies
Unclassified cookies
You can adjust cookie settings in your browser at any time.
6. Security
We use technical and organisational measures to keep your information safe. However, no method of online transmission is fully secure. You access the Service at your own risk.
If you click links on our site that direct you to external pages, we are not responsible for their privacy practices.
7. Your Rights
Where applicable (for example, under GDPR), you have the right to:
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